SUMMARY

QuickBooks Certified User and Master Certified Microsoft Office Specialist (Master MOS). Possess 20+ years of professional administrative experience, including 15+ years in bookkeeping, 5+ years in QuickBooks, and 10+ years in Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook).

Also thoroughly familiar with Windows 95 through Vista, Business Objects, various FTP programs, and Adobe Photoshop, Dreamweaver, and Homesite. Built and networked several home computers.

Background encompasses banking, public utilities, nonprofit community organizations, business ownership, diverse corporate environments, and community service. Dedicated worker with strong attention to detail and tenacious problem-solving abilities. Personal emphasis on honesty and integrity.

VANGUARD BANK / SYNOVUS FINANCIAL CORPORATION, Valparaiso, FL, January 2005 – January 2007

Security Facilitator/Executive Assistant I. In charge of computer access and Business Objects report writing for more than 150 employees at eleven branches. Wrote SQL queries and variables used in generating web-based reports on loans, deposits, and sales. Using Microsoft Access and Excel, compiled data to calculate lender portfolios. Generated monthly incentive plan reports. Maintained Access database created by former University of West Florida computer science instructor. Authored several additional MS Access databases using complex SQL queries and VBA code. Reported directly to the Senior Vice President of Credit Administration. Previously worked for Synovus Financial Corporation from 2001 until 2002.

Accomplishments

Created a second MS Access database to streamline data gathering and analysis for lender incentive plan, reducing length of reporting process by more than 50 percent.

Worked with network administrator to set up secure network drive for distribution of 40+ monthly, multi-page incentive reports. Wrote VBA module in MS Access to automate report export to PDF.

Constructed more than thirty new reports in Business Objects, most of which streamlined various reporting and auditing processes throughout the bank's branches.

Authored materials for and led two Business Objects classes for end users.

MANPOWER, Shalimar, FL (Temporary Agency), August 2004 &da December 2004, October 2006

On two separate occasions, assisted Okaloosa Gas District with development of completely new version of www.OkaloosaGas.com, a 500+ page ColdFusion website. Design for new website was completed by someone else. In charge of coding both static and dynamic pages, under the supervision of the Communications Manager.

Accomplishments

Cleaned up HTML and ColdFusion code of about 100 existing pages and implemented CSS site-wide to improve cross-browser compatibility and site maintenance. Constructed 400+ new pages.

Designed multiple web forms to streamline customer and employee communications; wrote ColdFusion templates (scripts) for processing form output and validating data.

THE BUSINESS RESOURCE CENTER, A Division of The Pastoral Institute, Columbus, GA, March 2002 – April 2004
Financial and Technical Specialist. Provided web application development for administrative contracts; wrote web design proposals and other business documents. Tracked financial data for professional and nonprofit organizations. Using Access, processed thousands of mental healthcare claims records and generated quarterly Caring for the Mind data reports. Gathered, analyzed, and interpreted data using website traffic logs and reporting software, Excel, Access, Medical Manager, and other data sources. Also employed by the BRC on a part-time and consultant basis from 1996 to 1999.

Accomplishments

Designed, developed, and maintained eight web sites using ColdFusion, HTML, JavaScript, and Cascading Style Sheets (CSS).

Significantly improved efficiency and data accuracy by consolidating multiple data files into one Access database. Designed, developed, and administered at least five complex Access databases.

Decreased past due EAP accounts by 80% within four months.

Played a key role in moving the quarterly processing of Caring for the Mind data from another department, facilitating consistent data reporting to Synovus, AFLAC, and Swift.

ADVANCEDRESUMES.COM, Fortson (Columbus), GA January 1989 – October 2001

Owner/Web Application Developer/Résumé Writer. Grew small typing business into a full-time, 100% web-based résumé writing service. Supervised up to five contract résumé writers in five states across the U.S. Completed five different website designs for the business. Tracked company finances in QuickBooks and created client database using MS Access. Résumé writing samples were published in the 2001 version of Résumés That Knock 'Em Dead.

SUMMARY OF EARLY PROFESSIONAL CAREER, Atlanta, GA, March 1982 – May 1994

Administrative Assistant. Accepted a variety of full-time and part-time temporary assignments through agencies that no longer exist. Assignments included Scientific Atlanta, Rockwell International, and MSA Software. From 1985 until 1987, held a permanent, full-time position with a regional church construction office. Set up a database to track building repair requests, completed data entry of check requests.

EDUCATION, TRAINING, AND AFFILIATIONS

A.S. Accounting Technology - Current GPA 3.5 (Anticipated Completion Date December 2009)
Okaloosa-Walton College, Niceville, FL

QuickBooks Certified User (September 2007)

Pursued B.B.A. in Accounting, Oglethorpe University, Atlanta, GA

Outstanding Student in Advanced Accounting, Berkmar High School, Lilburn, GA

Computer Information Systems Two-Year Diploma (December 2003); Final GPA 4.0
Columbus Technical College, Columbus, GA ~ Member, National Technical Honor Society

Master Certified Microsoft Office Specialist (MOS) (January 2005)

Certified Professional Résumé Writer (CPRW) (1996-Present) ~ Member, Professional Association of Résumé Writers

Member, International Virtual Assistants Association (2007-Present)

Den Leader, Cub Scout Pack 115, Pine Mountain Valley, GA (1997 - 1999)
Mentored three Cub Scouts to earn the Arrow of Light Award, Cub Scouting's highest award. All three later joined the Boy Scouts of America and achieved Eagle Scout.